Privacy Policy
Last updated: June 7, 2025
At CareerLead AI, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
Information We Collect
We collect information that you provide directly to us, including:
- Personal information (name, email address, phone number)
- Profile information (education, work experience, skills)
- Assessment responses and career preferences
- Communications with our AI coach and support team
- Payment information (processed by our secure payment providers)
We also automatically collect certain information when you use our services:
- Log data (IP address, browser type, pages visited)
- Device information (hardware model, operating system)
- Usage data (features used, interactions with our platform)
- Cookies and similar tracking technologies
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Create and update your account and profile
- Generate personalized career recommendations
- Provide AI coaching and career guidance
- Process payments and send related information
- Send technical notices, updates, and support messages
- Respond to your comments and questions
- Monitor and analyze trends and usage
- Detect, investigate, and prevent fraudulent transactions and other illegal activities
- Personalize your experience and provide content relevant to your interests
Sharing of Information
We may share your information in the following circumstances:
- With vendors, consultants, and service providers who need access to such information to perform services on our behalf
- In response to a request for information if we believe disclosure is in accordance with applicable law
- If we believe your actions are inconsistent with our user agreements or policies
- In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition
- With your consent or at your direction
Data Security
We implement appropriate technical and organizational measures to protect the security of your personal information. However, no security system is impenetrable, and we cannot guarantee the security of our systems 100%.
Data Retention
We store the information we collect about you for as long as is necessary for the purpose(s) for which we collected it or for other legitimate business purposes, including to meet our legal, regulatory, or other compliance obligations.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
- Access and update your information through your account settings
- Request deletion of your personal information
- Object to the processing of your personal information
- Data portability rights
- Opt out of marketing communications
- Cookie preferences
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: privacy@careerlead.ai
Address: 123 Career Street, San Francisco, CA 94105, United States